Privacy Policy

Data Controller

SIA "CIK-OPT" (reg. no. 43603006867), Mātera iela 29, Jelgava, Latvia. Email: info@cikoptika.lv

What Data We Collect

Cookies and technical data. This website uses essential cookies required for the site to function, for example storing your cookie consent. If we introduce analytics tools in the future, we will notify you separately.

Contact data. If you contact us by email or phone, we store the information you provide solely for communication and service purposes. We do not sell or share this data with third parties except as required by law.

Booking data. Appointment bookings are processed in our booking system, which runs on servers managed by us. Booking data is used only to arrange appointments, communicate about the visit and provide the service.

Legal Basis

We process personal data based on:

• your consent, for example for cookies;
• contract performance, for example bookings and services;
• legitimate interests, for example keeping communication history.

Your Rights

Under GDPR (EU Regulation 2016/679) you have the right to:

• access your personal data;
• rectify inaccurate or incomplete data;
• erase your data;
• restrict or object to processing;
• data portability.

To exercise these rights or ask questions, contact us: info@cikoptika.lv

If you believe your rights have been violated, you may lodge a complaint with the Latvian Data State Inspectorate (dvi.gov.lv).

Retention Periods

Contact data is retained for no longer than 3 years after the last interaction. Cookies are stored according to their type: session cookies are deleted when you close your browser, while persistent cookies are stored for up to 1 year.

Changes

We reserve the right to update this privacy policy. We will notify you of material changes by publishing the updated version on this page.